Shipping & Returns Information

United Kingdom
Royal Mail Parcel 24 - £4.60
DPD Next Day - £6.70

European Union
We add duties and taxes to your order at checkout so there are no surprises when your package arrives.

FedEx Carrier - from €12.00
UPS Carrier - from €25.00

North America & other destinations
We'll remove UK VAT (20%) at checkout. These orders are subject to local taxes, duty and clearance fees.

FedEx Express - from $22.00
UPS International -  from $30.00

 

RETURNS OR EXCHANGES

Ordered something and changed your mind? Most of our items can be returned or exchanged within 30 days if in a resaleable condition. 

The returns process can be started at fetters.co.uk/returns

Return label generation is available with Evri & Royal Mail for UK customers for a small fee. Intentional customer should use our portal to book a return before using any insured local carrier to return good to the UK.

 

DISCREET PACKAGING

Your order will be shipped in plain discreet padded envelopes or boxes using the required amount of padding and protection.